FF Bazaar Privacy Policy

1 Introduction

This Privacy Policy describes how FF Bazaar ("the Platform", "we", "us") collects, uses, stores, and protects the personal data of players and visitors who use the FF Bazaar website at ff-bazaar.app and any associated mobile application available through the App page.

By registering an account or using any part of the FF Bazaar platform, you acknowledge that you have read and understood this Privacy Policy. This policy should be read alongside the Terms and Conditions, which govern your overall use of the platform.

FF Bazaar takes privacy seriously. We collect only what we need, we protect what we hold, and we give you meaningful control over your own information. If you have any questions about this policy or how your data is handled, contact FF Bazaar support at any time.

2 Data We Collect

FF Bazaar collects personal data in two ways: information you provide directly when registering or using the platform, and information collected automatically as you interact with the site.

FF Bazaar does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or for responsible gaming purposes (for example, if you request self-exclusion).

3 How We Use Your Data

FF Bazaar uses the personal data we collect for the following purposes:

• Account management — to create, maintain, and secure your FF Bazaar account.
• Identity verification — to confirm that you are who you say you are and that you meet the eligibility requirements set out in the Terms and Conditions.
• Payment processing — to process deposits and withdrawals via bKash, Nagad, and Rocket.
• Fraud prevention — to detect and prevent fraudulent activity, money laundering, and abuse of the platform.
• Customer support — to respond to your queries and resolve issues with your account.
• Responsible gaming — to monitor account activity for signs of problem gambling and to apply any limits or exclusions you have requested.
• Platform improvement — to analyse how the platform is used and to improve the experience for all players.
• Legal compliance — to meet our obligations under applicable laws and regulations.
• Marketing communications — to send you promotional offers and updates, but only if you have opted in to receive them.

FF Bazaar will never use your data for purposes that are incompatible with those listed above without first obtaining your consent or notifying you through an updated version of this Privacy Policy.

4 Legal Basis for Processing

FF Bazaar processes your personal data on one or more of the following legal grounds, depending on the specific purpose:

• Contract performance — processing is necessary to fulfil the agreement between you and FF Bazaar, including operating your account and processing transactions.
• Legal obligation — processing is required to comply with applicable laws, including anti-money laundering regulations and age verification requirements.
• Legitimate interests — processing is necessary for FF Bazaar's legitimate business interests, such as fraud prevention, platform security, and improving the service, provided those interests are not overridden by your rights.
• Consent — for marketing communications and certain optional data uses, processing is based on your explicit consent, which you may withdraw at any time.

5 Data Sharing

FF Bazaar does not sell your personal data. We share data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

• Payment providers — bKash, Nagad, and Rocket receive the transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and security standards.
• Identity verification services — where required, FF Bazaar may share identity documents with third-party verification providers to confirm your eligibility to use the platform.
• Fraud prevention services — FF Bazaar may share data with fraud detection partners to identify and prevent abuse of the platform.
• Legal authorities — FF Bazaar will disclose personal data to law enforcement or regulatory authorities when required to do so by law, court order, or other legal process.
• Business transfers — in the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

6 Cookies and Tracking

FF Bazaar uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. Cookies are small text files stored on your device when you visit the platform.

• Essential cookies — required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional cookies — remember your preferences such as language settings and display options.
• Analytics cookies — help FF Bazaar understand how players use the platform so we can improve the experience. Data collected is aggregated and anonymised.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using FF Bazaar, but some features may not work as intended. FF Bazaar does not use third-party advertising cookies or cross-site tracking technologies.

7 Data Retention

FF Bazaar retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business need. The following general retention periods apply:

• Account and identity data — retained for the duration of your account and for a minimum of five years after account closure, in line with anti-money laundering regulations.
• Transaction records — retained for a minimum of five years from the date of the transaction.
• Support communications — retained for two years from the date of the last interaction.
• Marketing consent records — retained until you withdraw consent, plus a reasonable period thereafter to demonstrate compliance.
• Technical and device data — retained for up to 12 months from collection.

When data is no longer required, FF Bazaar deletes or anonymises it securely. You may request early deletion of your data by contacting support, subject to any legal retention obligations that apply.

8 Security

FF Bazaar takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, or misuse.

• All data in transit is encrypted using TLS 1.2 or higher.
• Passwords are stored using one-way hashing algorithms and are never stored in plain text.
• Access to personal data within FF Bazaar is restricted to staff who need it to perform their role.
• Regular security assessments are conducted to identify and address vulnerabilities.
• Payment data is handled by certified payment providers and is not stored on FF Bazaar's own servers.

While FF Bazaar takes every reasonable precaution, no online platform can guarantee absolute security. You are responsible for keeping your login credentials confidential and for notifying FF Bazaar immediately if you suspect unauthorised access to your account.

9 Your Privacy Rights

As an FF Bazaar player, you have the following rights in relation to your personal data. To exercise any of these rights, contact FF Bazaar support with your request.

10 Children's Privacy

FF Bazaar is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered an account or provided personal data to FF Bazaar, please contact support immediately.

Upon receiving a verified report of underage registration, FF Bazaar will close the account, delete the associated personal data, and return any deposited funds to the payment method on file. Age verification checks are applied at registration and may be repeated at any point during the account lifecycle.

11 Updates to This Policy

FF Bazaar may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or our data practices. When changes are made, the revised policy will be published on this page with an updated date at the top.

For significant changes that affect how your data is used, FF Bazaar will notify registered players via email or in-platform notification before the changes take effect. Continued use of the platform after an updated policy has been published constitutes your acceptance of the revised terms.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or need to report a privacy concern, please contact the FF Bazaar support team. Support is available around the clock and will respond to privacy-related requests within a reasonable timeframe.

For general questions about your account, visit the FAQ page. For concerns about responsible gaming and how your data is used in that context, visit the Responsible Gaming page.